Important Notice Regarding Perfect Match Xtra Season 2 Finale Voting

MG Digital Media Ltd, the provider of technical services for the MG Reality voting platform (used for Perfect Match Xtra), would like to address a recent situation concerning the show's voting closure.

The official voting window for Perfect Match Xtra closed at exactly 6:00 PM GMT on Saturday, June 22nd, 2024. However, a few users (approximately 212) were able to submit votes after the intended closing time.

We want to assure the public that these votes were not counted in the final results.

We are currently processing full refunds for all affected users.

Furthermore, we want to assure the public that the final results announced accurately reflect all valid votes cast within the designated voting period. MG Digital takes data security and transparency very seriously. 

Please disregard any unofficial or uncertified results circulating on social media.

We apologize for any inconvenience caused by this technical issue. MG Digital is committed to providing a reliable and secure voting platform for future events.

For further inquiries, please contact MG Digital at info@mediageneral.digital.

If you are one of the affected users, please send your payment receipt and transaction IDs to support@mediageneral.digital if you are yet to receive your refund.

Sincerely,

Richard Q.

General Manager, MG Digital